• After the update of Persistent Login my site is experiencing a critical error. Rolling back to 2.1.1 works but this update to 2.1.2 breaks my site. Can you check to ensure there isnt a bug. I have it runny with Impreza and WPbakery. It’s always worked fine up until the last update

Viewing 10 replies - 1 through 10 (of 10 total)
  • Thread Starter dvflight

    (@dvflight)

    I also use Wordfence and Yoast just in case that help. Ive seen past comments that it’s causing issues with wordpress and yoast

    Plugin Author lukeseager

    (@lukeseager)

    Hi, thank you for using Persistent Login.

    Can I ask how many users you have on your site? What version of PHP and WordPress you have? Are you using the Login History feature? And finally, are you using the fee plugin or the premium version?

    Thanks, Luke

    Thread Starter dvflight

    (@dvflight)

    Hello Luke Im using the latest PHP 8. Im using the free version and plan to upgrade to the premium version but I dont want to spend on getting the premium if it’s breaking my site.

    Plugin Author lukeseager

    (@lukeseager)

    Hi,

    Thank you for the information, and can you tell me how many users you have on your site please? I’m wondering if this has something to do with the error.

    Thread Starter dvflight

    (@dvflight)

    There are only around 700. This has only happened after the last update.

    Plugin Author lukeseager

    (@lukeseager)

    Thank you for the information. And do you use the Login History feature? I’m just trying to narrow down the cause of the error.

    Thread Starter dvflight

    (@dvflight)

    no im not using history

    Plugin Author lukeseager

    (@lukeseager)

    Thank you for confirming. Are you able to test slowing down the background user count of Persistent Login? There is a filter to reduce the number of users counted at one time.

    It may be that Persistent Login, Yoast SEO and Wordfence are running a background task at similar times, maxing out your servers resources.

    Here is a guide on how to filter the user count, please try counting 50 users at a time to see if this helps. https://persistentlogin.com/how-to-change-the-speed-of-the-user-count/

    I would recommend adding the filter before reactivating the plugin.

    Thread Starter dvflight

    (@dvflight)

    I can try this but the critical error happens when I actually try to update the plugin to the latest version. The moment it installs a critical error occurs. If I roll back the plugin straight away it works again

    Plugin Author lukeseager

    (@lukeseager)

    It would be good to try just to confirm that isn’t the issue.

    Is it also possible to test if updating with Yoast and/or Wordfence deactivated works? I haven’t had any other support requests that mention this combination of plugins issue for quite a long time now, I thought if this were the case more people would be in touch as they are very popular plugins, but it’s worth seeing if the combination of plugins is the issue here.

Viewing 10 replies - 1 through 10 (of 10 total)
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