critical error

  • Resolved Will Bill

    (@hjgt)


    3 months ago

    All of a sudden today its giving below errors and because my whole website is made on the funtionality of this plugin, all pages are not working.

    wp-content/plugins/my-movie-database/my_movie_database.php(47): require()

    wp-content/plugins/my-movie-database/core/MyMovieDatabase.php(165): MyMovieDatabaseAutoloader()

    wp-content/plugins/my-movie-database/core/MyMovieDatabase.php(183): MyMovieDatabase\MyMovieDatabase->runPublic()

    wp-content/plugins/my-movie-database/core/MyMovieDatabase.php(106): MyMovieDatabase\MyMovieDatabase->run()

    wp-content/plugins/my-movie-database/core/MyMovieDatabase.php(206): MyMovieDatabase\MyMovieDatabase->__construct()

    wp-content/plugins/my-movie-database/my_movie_database.php(53): MyMovieDatabase\MyMovieDatabase::getInstance()

    wp-content/plugins/my-movie-database/core/Controllers/PublicController.php on line 29

    PHP Fatal error: Uncaught Error: Interface “MyMovieDatabase\interfaces\ShortcodeHookSubscriberInterface” not found in …….. ……. wp-content/plugins/my-movie-database/core/Controllers/PublicController.php:29

    The page I need help with: [log in to see the link]

Viewing 13 replies - 1 through 13 (of 13 total)
  • Plugin Author Kostas Stathakos

    (@djleven)

    1-) Roll back to the previous version of the plugin.
    Download the 3.0.3 version by following steps of Option 1 below, and install it: https://kinsta.com/knowledgebase/download-older-versions-of-wordpress-plugins/

    2-) Can you give me your Server details?
    Navigate to Tools-> Site Health, then click on the Info tab on the top and finally The Server tab on the bottom. Take a screenshot and email it to me. There is an email found in the My Movie Database settings.

    Thread Starter Will Bill

    (@hjgt)

    if you mean the info email on the credits page then, ok i just sent you the screenshot.

    Thread Starter Will Bill

    (@hjgt)

    wouldent Rolling back to the previous version of the plugin in this mannar reset everything, it could misplace thousands of posts in certain categories etc.

    Thread Starter Will Bill

    (@hjgt)

    ok so 10 minutes ago i lost access to backend too. so i reset yesterdays backup, everything works but there is one update pending and you can guess who wants to be Updated to 3.1.0.

    so how long should i keep wp from updating it. i dont even know if i can keep it from auto update, i think auto update is off.

    advise me plz.

    Plugin Author Kostas Stathakos

    (@djleven)

    Rolling back will not have change any of your data. It will not have any negative effect on your site.

    Ok so I saw now your message about reverting to a backup version. Don’t update to the new my movie database version until we figure out what the issue is. I will fix it and you can update it then. I got your email, will reply as soon as I have some new info.

    Thanks

    electrolund

    (@electrolund)

    Hmm, now I’m affected after the update this morning from 3.0.3 to 3.1.0:

    There has been a critical error on this website.

    Learn more about troubleshooting WordPress.

    I’ll back rev it fornow.

    Plugin Author Kostas Stathakos

    (@djleven)

    Hi @electrolund,

    Sent you an email.

    Thanks everyone for your help and patience.

    Kostas

    Plugin Author Kostas Stathakos

    (@djleven)

    Hey everyone,

    I found the problem, will update the fix (new version) shortly.

    Thanks

    Plugin Author Kostas Stathakos

    (@djleven)

    The fix is published.

    @hjgt @electrolund when you get a chance to update to 3.1.1, can you please confirm if the problem is solved so we can close this?

    Thanks

    electrolund

    (@electrolund)

    working again for me! You’re amazing.

    Thread Starter Will Bill

    (@hjgt)

    yep, looks like its fixed, thanx mate.

    insomniacsbuilds

    (@insomniacsbuilds)

    Hi is the update to this plugin available now?

    Plugin Author Kostas Stathakos

    (@djleven)

    Hi @insomniacsbuilds

    Yes, feel free to update (version 3.1.1).

Viewing 13 replies - 1 through 13 (of 13 total)
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