• Resolved Theo Kriek

    (@theo1979)


    Hi

    Trust you are doing well, i did the updates on MasterStudy LMS WordPress Plugin and now if i check out on my memberships it results in critical WordPress error, see issue below:

    WordPress has a built-in feature that detects when a plugin or theme causes a fatal error on your site, and notifies you with this automated email.

    In this case, WordPress caught an error with one of your plugins, MasterStudy LMS WordPress Plugin – for Online Courses and Education.

    First, visit your website (https://dolife.io/) and check for any visible issues. Next, visit the page where the error was caught (https://dolife.io/wp-admin/admin.php?page=pmpro-member&user_id=30) and check for any visible issues.

    Please contact your host for assistance with investigating this issue further.

    If your site appears broken and you can’t access your dashboard normally, WordPress now has a special “recovery mode”. This lets you safely login to your dashboard and investigate further.

    https://dolife.io/membership-login/?action=enter_recovery_mode&rm_token=Nsd0pvHnQlH5GQhF9JodqP&rm_key=CZAAWwBZ6yhKd20Cm0Kd7s

    To keep your site safe, this link will expire in 1 day. Don’t worry about that, though: a new link will be emailed to you if the error occurs again after it expires.

    When seeking help with this issue, you may be asked for some of the following information:
    WordPress version 6.5.3
    Active theme: MasterStudy (version 4.8.54)
    Current plugin: MasterStudy LMS WordPress Plugin – for Online Courses and Education (version 3.3.17)
    PHP version 8.1.28 Error Details

    An error of type E_ERROR was caused in line 274 of the file /home/dolifeio/public_html/wp-content/plugins/masterstudy-lms-learning-management-system/_core/lms/classes/subscriptions.php. Error message: Uncaught TypeError: Unsupported operand types: string – int in /home/dolifeio/public_html/wp-content/plugins/masterstudy-lms-learning-management-system/_core/lms/classes/subscriptions.php:274
    Stack trace: 0 /home/dolifeio/public_html/wp-content/plugins/masterstudy-lms-learning-management-system/_core/lms/classes/subscriptions.php(512): STM_LMS_Subscriptions::user_subscriptions() 1 /home/dolifeio/public_html/wp-content/plugins/masterstudy-lms-learning-management-system/_core/lms/classes/subscriptions.php(506): STM_LMS_Subscriptions::remove_overquoted() 2 /home/dolifeio/public_html/wp-content/plugins/masterstudy-lms-learning-management-system/_core/lms/classes/subscriptions.php(594): STM_LMS_Subscriptions::check_user_subscription_courses() 3 /home/dolifeio/public_html/wp-includes/class-wp-hook.php(324): STM_LMS_Subscriptions::subscription_changed() 4 /home/dolifeio/public_html/wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters() 5 /home/dolifeio/public_html/wp-includes/plugin.php(517): WP_Hook->do_action() 6 /home/dolifeio/public_html/wp-content/plugins/paid-memberships-pro/includes/functions.php(1332): do_action() 7 /home/dolifeio/public_html/wp-content/plugins/paid-memberships-pro/adminpages/member-edit/pmpro-class-member-edit-panel-memberships.php(763): pmpro_changeMembershipLevel() 8 /home/dolifeio/public_html/wp-content/plugins/paid-memberships-pro/adminpages/member-edit.php(208): PMPro_Member_Edit_Panel_Memberships->save() 9 /home/dolifeio/public_html/wp-includes/class-wp-hook.php(324): pmpro_member_edit_save() 10 /home/dolifeio/public_html/wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters() 11 /home/dolifeio/public_html/wp-includes/plugin.php(517): WP_Hook->do_action() 12 /home/dolifeio/public_html/wp-admin/admin.php(175): do_action() 13 {main}

    thrown

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support mgordonStylemixThemes

    (@mgordon7)

    Hello,

    You need to update the theme to the latest version, after that, you will need to update all the theme pre-packed plugins as well to the latest versions. Please kindly note that the wp.org is not a proper place to discuss the theme updates, if you have difficulties, please kindly submit support ticket on our support site and out support managers will be able to check the case in details

    Best regards

    Thread Starter Theo Kriek

    (@theo1979)

    Thx

    Kindly explain what wp.org is for then? not sure what is the difference, as i understand it – the forum such as this allows a community access to issue with WordPress related plugins and technical issues so it can help others and provide insight, am i wrong?

    Regards

    • This reply was modified 5 months, 3 weeks ago by Theo Kriek.

    Hey there,

    According to www.remarpro.com Forum Guidelines posting/commenting on commercial products is not allowed. Please refer to this link here: Do not post about commercial products for more information on this matter.

    Kind regards,

Viewing 3 replies - 1 through 3 (of 3 total)
  • You must be logged in to reply to this topic.