Critical Error

  • Resolved hase

    (@haabu)


    2 years ago

    Your last update killed my site. After deactivating it, it worked perfectly.

    Stack trace:
#0 /www/htdocs/w01b7068/#####.de/wordpress/wp-content/plugins/wpb-popup-for-contact-form-7/main.php(100): WPB_PCF_Get_Popup_Button->file_includes()
#1 /www/htdocs/w01b7068/#####.de/wordpress/wp-includes/class-wp-hook.php(307): WPB_PCF_Get_Popup_Button->plugin_init('')
#2 /www/htdocs/w01b7068/#####.de/wordpress/wp-includes/class-wp-hook.php(331): WP_Hook->apply_filters(NULL, Array)
#3 /www/htdocs/w01b7068/#####.de/wordpress/wp-includes/plugin.php(474): WP_Hook->do_action(Array)
#4 /www/htdocs/w01b7068/#####.de/wordpress/wp-settings.php(565): do_action('after_setup_the...')
#5 /www/htdocs/w01b7068/#####.de/wordpress/wp-config.php(118): require_once('/www/htdocs/w01...')
#6 /www/htdocs/w01b7068/#####.de/wordpress/wp-load.php(50): require_once('/www/ht in /www/htdocs/w01b7068/#####.de/wordpress/wp-content/plugins/wpb-popup-for-contact-form-7/main.php on line 193
[24-Nov-2022 19:27:14 UTC] PHP Warning:  include_once(/www/htdocs/w01b7068/#####.de/wordpress/wp-content/plugins/wpb-popup-for-contact-form-7/includes/elementor.php): failed to open stream: No such file or directory in /www/htdocs/w01b7068/#####.de/wordpress/wp-content/plugins/wpb-popup-for-contact-form-7/main.php on line 192
[24-Nov-2022 19:27:14 UTC] PHP Warning:  include_once(): Failed opening '/www/htdocs/w01b7068/#####.de/wordpress/wp-content/plugins/wpb-popup-for-contact-form-7/includes/elementor.php' for inclusion (include_path='.:/usr/share/php:..') in /www/htdocs/w01b7068/#####.de/wordpress/wp-content/plugins/wpb-popup-for-contact-form-7/main.php on line 192
[24-Nov-2022 19:27:14 UTC] PHP Fatal error:  Uncaught Error: Class 'WPB_PCF_Elementor_Addons\Elementor' not found in /www/htdocs/w01b7068/#####.de/wordpress/wp-content/plugins/wpb-popup-for-contact-form-7/main.php:193
Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Author WPBean

    (@wpbean)

    Hi @haabu

    I’m truly sorry to hear that you encountered this unexpected problem. It is our fault, and I apologize once more for this situation.

    In fact, this issue may manifest itself in older versions of PHP. We took this issue so seriously that we immediately resolved it and issued an update.

    Please update this plugin and test it once more. I hope that everything will function normally as before.

    I am ecstatic to let you know that we are currently adding more exciting new features to this plugin. For this popup button, a new Elementor widget has already been added. Please review it and let us know your thoughts.

    Many thanks, and please accept our apologies.

    Plugin Author WPBean

    (@wpbean)

    Hi @haabu

    Let me know if you run across any more problems. I’ll be glad to assist you.

    Thanks

    Thread Starter hase

    (@haabu)

    Hello @wpbean,
    Thank you for the quick feedback.
    I have taken note of your message. I will try the update on Monday and get back to you.

    Plugin Author WPBean

    (@wpbean)

    Hello @haabu

    Do you get a chance to check this?

    Thanks

    Thread Starter hase

    (@haabu)

    @wpbean
    Yes, it works. However, your plugin cost me a day of sales and advertising expenses. Until I noticed the error and had to correct it, it cost me time and nerves. Your bug fix does not guarantee that this will not happen again in the future. The trust has been destroyed

    Plugin Author WPBean

    (@wpbean)

    @haabu

    Thanks for making sure.

    I’m really sad to hear that. But this is how the process of development works. Even updates to Elementor and other big plugins break a lot of sites.

    If you set up your site to automatically update, try the Jetpack downtime monitor system. It will let you know right away if your site goes down.

    Good morning!

    • This reply was modified 1 year, 12 months ago by WPBean.
    Thread Starter hase

    (@haabu)

    @wpbean
    Can I contact you privately as I don’t want to publish my site. Maybe we can come to a solution as I have questions about your plugin.

    Plugin Author WPBean

    (@wpbean)

    @haabu
    Sure, please use this form https://wpbean.com/support

Viewing 8 replies - 1 through 8 (of 8 total)
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