Critical Error

  • After installing the plugin and going to the Gravity Form Settings > Luminate API I see a message that says:

    There has been a critical error on this website. Please check your site admin email inbox for instructions.

    Please see error details below:

    An error of type E_ERROR was caused in line 1063 of the file /nas/content/live/gebdev/wp-content/plugins/integration-for-luminate-and-gravity-forms/inc/class-gf-luminate.php. Error message: Uncaught Error: Call to a member function is_api_error() on null in /nas/content/live/gebdev/wp-content/plugins/integration-for-luminate-and-gravity-forms/inc/class-gf-luminate.php:1063
Stack trace:
#0 /nas/content/live/gebdev/wp-content/plugins/integration-for-luminate-and-gravity-forms/inc/class-gf-luminate.php(708): GFLuminate->is_valid_luminate_auth()
#1 /nas/content/live/gebdev/wp-content/plugins/gravityforms/includes/addon/class-gf-feed-addon.php(2527): GFLuminate->can_create_feed()
#2 /nas/content/live/gebdev/wp-content/plugins/gravityforms/includes/addon/class-gf-feed-addon.php(2510): GFAddOnFeedsTable->is_new_button_supported('top')
#3 /nas/content/live/gebdev/wp-admin/includes/class-wp-list-table.php(1271): GFAddOnFeedsTable->display_tablenav('top')
#4 /nas/content/live/gebdev/wp-content/plugins/gravityforms/includes/addon/class-gf-feed-addon.php(1415): WP_List_Table->display()
#5 /nas/content/live/gebdev/wp-content/plugins/gravityforms/includes/addon/class-gf-feed-addon.php(1203): GFFeedAddOn->feed
Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author cornershop

    (@cornershop)

    @sm2dev Thanks for these details! We’ve filed a task with our team and will follow up with more information ASAP.

    Thread Starter sm2dev

    (@sm2dev)

    Do you have any updates on this? Please let me know. Thanks

    Plugin Author cornershop

    (@cornershop)

    @sm2dev Our team suspects the fix for this will probably be pretty simple, but we need to investigate your particular situation to fully troubleshoot what’s causing this error.

    Could you please navigate to Gravity Forms’ “Settings” and enable logging? If you’re not already familiar: Once you save that change, you can then navigate to the “Logging” item on the left of the settings page and turn all the logging OFF except for the logging from this plugin.

    Then, once you’ve replicated this issue and captured the details in the log, please send those details to us at [email protected] – We’ll then take a closer look.

Viewing 3 replies - 1 through 3 (of 3 total)
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