• Resolved N8

    (@nchisley)


    I have been using your plugin for quite some time and never had an issue until today. It is causing a critical error or white screen of death on my new website. Any help is appreciated.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Dmytro – WPMU DEV Support

    (@wpmudevsupport16)

    Hi there @nchisley

    Judging by what I see in source code for your page, it looks like you’re using the Litespeed cache plugin.

    That is quite possibly creating a conflict with Hummingbird.

    However, if you did not have that plugin active when the critical error appeared on your site, then it is more likely due to either of the following:

    – some other plugin recently installed or updated on that site
    – a faulty update of Hummingbird

    In either case, I’d recommend deactivating all other plugins and reinstalling a fresh up-to-date copy of Hummingbird. Then check for any issues.

    If things work as they should, and I suspect they will, begin reactivating plugins one by one, and check for issues again with each reactivation.

    Once the issue reappears, if it does, then you’ll have found the conflicting plugin, and we can proceed from there.

    Cheers!
    Patrick

    Plugin Support Nithin – WPMU DEV Support

    (@wpmudevsupport11)

    Hi @nchisley,

    Since we haven’t heard from you for a while. I’ll mark this thread as resolved for now. Please feel free to re-open the thread if you need further assistance.

    Best Regards
    Nithin

Viewing 2 replies - 1 through 2 (of 2 total)
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