Critical Error

  • Resolved realpetchicken

    (@realpetchicken)


    3 years, 5 months ago

    Fatal error: Uncaught WooCommerce\PayPalCommerce\ApiClient\Exception\RuntimeException: Could not create token. in /home/customer/***/public_html/wp-content/plugins/woocommerce-paypal-payments/modules/ppcp-api-client/src/Authentication/class-paypalbearer.php:122 Stack trace: #0 /home/customer/***/public_html/wp-content/plugins/woocommerce-paypal-payments/modules/ppcp-api-client/src/Authentication/class-paypalbearer.php(97): WooCommerce\PayPalCommerce\ApiClient\Authentication\PayPalBearer->newBearer() #1 /home/customer/***/public_html/wp-content/plugins/woocommerce-paypal-payments/modules/ppcp-wc-gateway/src/Settings/class-settingslistener.php(150): WooCommerce\PayPalCommerce\ApiClient\Authentication\PayPalBearer->bearer() #2 /home/customer/***/public_html/wp-content/plugins/woocommerce-paypal-payments/modules/ppcp-wc-gateway/src/class-wcgatewaymodule.php(236): WooCommerce\PayPalCommerce\WcGateway\Settings\SettingsListener->listen_for_vaulting_e in /home/customer/***/public_html/wp-content/plugins/woocommerce-paypal-payments/modules/ppcp-api-client/src/Authentication/class-paypalbearer.php on line 122
    There has been a critical error on this website. Please check your site admin email inbox for instructions.

    I replace site name with *** in error btw.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Syde Niklas

    (@niklasinpsyde)

    Hi @realpetchicken,

    This error may appear when you enter incorrect credentials in the manual connection fields. You can restore the plugin settings page by deleting woocommerce-ppcp-settings in the wp-options database table. This will remove the incorrect credentials and allow you to onboard again.
    Apologies for the trouble, our developers are working to fix this issue as soon as possible.
    I suggest onboarding by login into your PayPal merchant account as this is the easier way to connect your account compared to the manual connection.
    If you encounter any issues with this, please let us know.
    Thanks!

    Kind regards,
    Niklas

    Thread Starter realpetchicken

    (@realpetchicken)

    @niklasinpsyde I just deleted woocommerce-ppcp-settings via phpmyadmin, and tried re-installing the plugin again, it seems to be working again, it recreated the woocommerce-ppcp-settings in my phpmyadmin. I connected again, how can i test and see if everything is working correctly? and is it okay to delete the old WooCommerce PayPal Checkout Gateway plugin?

    Plugin Support Andreas W.

    (@aweissinpsyde)

    Hello @realpetchicken

    normally all should be working fine. But of course, just delete the plugin and install it again. We recommend using the wizard to connect to PayPal.

    Have a nice day
    Regards
    Andreas

    Thread Starter realpetchicken

    (@realpetchicken)

    i deleted the old one, and the new one seems to be okay. Thanks.

Viewing 4 replies - 1 through 4 (of 4 total)
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