Critical Bug (vertical aspect ratio)

Hello,

first, please give me a link to your gallery

https://letominsk.by/pgc_simply_gallery/245/

timer ?

oh sorry, disabled timer for 30 min thank you

i really need your masterpiece gallery to launch a global petition site for large publicity. please help as soon as you can /\

does plus version support youtube single videos and youtube playlists?

Asking questions about the Premium version on this forum is prohibited. Use the contact form for questions about the extended version.

Unfortunately, I didn’t have time to see your gallery, let’s try again. But it seems to me that the whole problem you have with images is incorrect CSS styles for the tag in your theme (99% probability).

oh ok, thank you! sent you email. and enabled site, switched off timer for 1 hour

• This reply was modified 8 months, 1 week ago by dmitrywpp.

try add this custom CSS for this gallery (block)
.pgcsimplygalleryblock-masonry-item video {
height: unset !important;
}

I checked your video and it looks like the following dimensions are written in the metadata of your video
‘width’ => 2336,
‘height’ => 1080
This data is received by the WordPress media library and then the gallery. In accordance with the received data, the video is horizontally oriented and the thumbnail is built in accordance with the proportions of 2336×1080. Correct the video files and everything will be better or use the CSS style that I gave above, in this gallery it may help

i guess wordpress incorrectly parses metadata… because all round professional apps like Premiere Pro or even MacOS show proper metas, eg width = 1080, height = 2336

css works like a charm, thank you! but for Masonry Gallery, for Justified Gallery need to play with aspect ratio option in gallery items

so strange… but css works on Masonry Gallery, all the other types – still srappy e.g. vertical videos shown in horizontal thumbnails and in some cases horizontal videos shown in vertical thumbnails

(i’ve carefully checked width height and aspect ratios in Adobe Premiere and MacOS – so videos are ok)

go to Media library -> click to video (for Attachment details) -> click to Edit more details -> scroll down and look Attachment Metadata.

In this tab you will see information about your video, which is used to build the gallery. The Rotation attribute added by your codec may not be read by WordPress and this makes your video horizontal.
The CSS that I gave you is only applicable to Masonry.