CRITICAL Allowed memory size

Hi, your issue is not related to our plugin.

This is more a server related issue. Something in your site is chewing up your memory. You need to speak to your host and ask them to let you know how much memory is allocated to your site. Make sure your site has at least a minimum of 256mb of memory.

Kind regards

• This reply was modified 4 years, 8 months ago by mbrsolution.

Hi @mbrsolution

This error is fixed by disabling the plugin
I spoke to the host, no problem on their part!

Host resources are correct: See
https://s6.picofile.com/file/8390771750/2020_03_12_114803.png

Hi, so you are saying by disabling our plugin your error goes away. Is this correct?

Regards

Hi @mbrsolution

Yes, the error will be fixed after the plug-in is disabled
At various times and days, I tested several times

This plugin is great!
I didn’t get the Error before …
I tried very hard to fix it but couldn’t.
If the problem persists, I will need to install another extension.

Hi,

I didn’t get the Error before …

So what changed in your site and server?

Thank you

Hi, @mbrsolution

No changes were made to the server or site
It has been about seven months since I was unable to change the site due to high sales and lack of manpower
But about a month ago I noticed this problem.
I spoke to the server, no restrictions on the server!
Is there a way to know if this restriction is from the server?

https://s7.picofile.com/file/8390870500/2020_03_13_123623.png
https://s7.picofile.com/file/8390870526/2020_03_13_123833.png

Hi, lets try something. Disable all Firewall rules, then carry out a test and check the log file. Let me know what happens.

Thank you

Hi @mbrsolution

Error persists …
https://s6.picofile.com/file/8390963242/2020_03_13_132934.png

Before activating the plugin:
https://s7.picofile.com/file/8390963342/2020_03_13_132633.png

After activating the plugin:
https://s7.picofile.com/file/8390963468/2020_03_14_123441.png

24-hour test and review!
The error persists …

Okay, lets try one more option before I give up.

Disable all of your other plugins except ours. Then carry out a test. If there is no more error messages, then we can safely say that one of your other plugins is causing this error when our plugin is activated. If there is still an error message, then I am afraid your issue is beyond the scope of this free support.

Let me know how you go.

Thank you

Hi @mbrsolution

I got tired
But I found it difficult.
Disabling the Enable Auto Backup option resolved the problem!

See the picture :
https://s6.picofile.com/file/8391009450/2020_03_15_004001.png
By disabling the above option, the Error stops!

I can no longer attempt to fix this error
Hope this error is fixed in the next update.

Hi, thank you for reporting back and happy to know that you found the feature that caused the memory spike in your server.

I have submitted a message to the developers to investigate further this issue.

Kind regards