Credit note

  • Resolved alphascorpii

    (@alphascorpii)


    6 years, 2 months ago

    Hello,

    i have a problem with Credit note pdf, because the document will generated always withoud product code and description. the row are always white.

    How i can solved? Just need too show what product are in Credit note details

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  • Plugin Contributor Ewout

    (@pomegranate)

    To get the product details (and things like taxes) in the credit note, you need to enter those details when creating a refund. When you only enter a total for the refund, woocommerce has no information about which products (or shipping) this applies to and then cannot calculate any taxes either. When you enter details for the refund per line item, this gets transferred to the credit note as well.

    Check out our documentation here: Creating a refund/credit note

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