• Resolved xlr8edlearning

    (@xlr8edlearning)


    We updated our Plugin and now the credit card entry block wont work and the Coupon Code link does not work. Any ideas?

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Rajesh K. (woo-hc)

    (@rajeshml)

    Hello @xlr8edlearning,

    Thank you for reaching out to WooCommerce Support.

    I tried checking out with a product and I confirm that the Coupon Code link and Credit Card entry blocks are displaying correctly on my end.

    Visibility issues like this can often be related to caching or specific browser settings that behave differently when incognito.

    As a first step, can you head over to WooCommerce → Status → Tools, and do the following:

    • WooCommerce transients – Clear
    • Expired transients – Clear
    • Clear template cache – Clear
    • Capabilities – Reset Capabilities
    • Clear customer sessions -Clear
    • Product lookup tables – Regenerate
    • Regenerate the product attributes lookup table – Regenerate

    Next, please clear your browser cache and then check again.

    I hope this helps! Please let us know how it goes or if you need further assistance.

    Plugin Support Rajesh K. (woo-hc)

    (@rajeshml)

    Hello @xlr8edlearning,

    We haven’t heard from you in a while, so I’m going to mark this as resolved. Feel free to start a new thread if you have any more questions.

    Thanks!

Viewing 2 replies - 1 through 2 (of 2 total)
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