Credit card payments not displaying

  • Resolved canampartsguy

    (@canampartsguy)


    3 years, 11 months ago

    In the checkout page, the credit card option is not displaying unless you create an account. This is something that just happened, maybe related to the new update? Any help would be great, thank you.

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Support Syde Niklas

    (@niklasinpsyde)

    Hi @canampartsguy,

    As far as I know, this is the intended behavior.
    There was an issue in previous plugin versions that caused the PayPal Card Processing to appear when it should not. The documentation around this is still being built and we are working on making the requirements for the PayPal Card Processing more clear. There will be a new release with some UI improvements soon.
    Credit card payments through the regular checkout should be available for guests though, only the PayPal Card Processing requires a user account.
    But I will clarify this with our developers to make sure I am not mistaken.

    Kind regards,
    Niklas

    Thread Starter canampartsguy

    (@canampartsguy)

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    • This reply was modified 3 years, 11 months ago by canampartsguy.
    Plugin Support Syde Niklas

    (@niklasinpsyde)

    Hi @canampartsguy,

    Please disregard my previous comment because the information I received was not accurate.
    We have just released a new update that restores the PayPal Card Processing for guest users.
    The PayPal Card Processing by itself should be available for guest users, but the new vaulting feature requires a user account.
    In any case, as mentioned before, we are working on making the requirements for the PayPal Card Processing more clear.
    If any questions remain, please let us know.

    Kind regards,
    Niklas

    Thread Starter canampartsguy

    (@canampartsguy)

    Thank you for the update, it appears to be working again. I think we will try to come up with a back up payment method to help avoid this sort of thing next time. Thank you again for the prompt replies.

    Plugin Support Syde Niklas

    (@niklasinpsyde)

    Hi @canampartsguy,

    Happy to assist.
    The WooCommerce PayPal Payments plugin is fairly new and in active development.
    So with this plugin, you can expect regular updates with new features and fixes for reported issues. Potential bugs are difficult to completely rule out and we are doing our best to address them as fast as possible.
    In any case, we are always interested in your feedback to develop the plugin in the right direction.

    Kind regards,
    Niklas

    Thread Starter canampartsguy

    (@canampartsguy)

    Thank you for the update, it seems to be working very well on our end. Something else that seemed to change in the last few days was the direct link from our woocommerce sale page to the paypal payment page, something that was dearly missed for a while.

Viewing 6 replies - 1 through 6 (of 6 total)
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