Credit Card input not showing on checkout page

Hi @hellorabin123awale

Thank you for reaching out!

In order for us to get a better idea of your site setup, could you please share a copy of your site’s System Status?

You can get it by navigating to the WooCommerce / Status section of your site. Once there, click on the Get system report button and then copy it by clicking on the Copy for support button. Then paste it here in a comment.

i am confused when i log in to strip express it says
A 1099 is a form that reports your income made as a self employed person, independent contractor, service provider, etc. You need it to file your taxes.
=WE WILL list you r document

You are seeing a notification regarding the Form 1099-K.
You can check more information here.

Looking forward to your response regarding the website’s system status report.

### WordPress Environment ###

WordPress address (URL): https://5ivebmxcomponents.com
Site address (URL): https://5ivebmxcomponents.com
WC Version: 6.0.0
REST API Version: ? 6.0.0
WC Blocks Version: ? 6.3.3
Action Scheduler Version: ? 3.3.0
WC Admin Version: ? 2.9.4
Log Directory Writable: ?
WP Version: 5.8.3
WP Multisite: –
WP Memory Limit: 256 MB
WP Debug Mode: –
WP Cron: ?
Language: en_US
External object cache: –

### Server Environment ###

Server Info: Apache
PHP Version: 7.4.26
PHP Post Max Size: 516 MB
PHP Time Limit: 30
PHP Max Input Vars: 1000
cURL Version: 7.80.0
OpenSSL/1.1.1l

SUHOSIN Installed: –
MySQL Version: 5.6.41-84.1
Max Upload Size: 512 MB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?

### Database ###

WC Database Version: 6.0.0
WC Database Prefix: wp_
Total Database Size: 6.47MB
Database Data Size: 4.97MB
Database Index Size: 1.50MB
wp_woocommerce_sessions: Data: 0.36MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_woocommerce_order_items: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_order_itemmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_actionscheduler_actions: Data: 0.06MB + Index: 0.13MB + Engine InnoDB
wp_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_actionscheduler_logs: Data: 0.06MB + Index: 0.03MB + Engine InnoDB
wp_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_comments: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
wp_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_options: Data: 3.19MB + Index: 0.08MB + Engine InnoDB
wp_postmeta: Data: 0.14MB + Index: 0.06MB + Engine InnoDB
wp_posts: Data: 0.36MB + Index: 0.06MB + Engine InnoDB
wp_termmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_terms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_term_relationships: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_term_taxonomy: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_usermeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_users: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_wc_admin_notes: Data: 0.06MB + Index: 0.00MB + Engine InnoDB
wp_wc_admin_note_actions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wc_customer_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_order_product_lookup: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_wc_order_stats: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_product_meta_lookup: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
wp_wc_rate_limits: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB

### Post Type Counts ###

attachment: 32
company_eventss: 2
nav_menu_item: 17
page: 12
post: 2
product: 16
product_variation: 3
revision: 30
shop_order: 7

### Security ###

Secure connection (HTTPS): ?
Hide errors from visitors: ?

### Active Plugins (11) ###

WooCommerce added to cart popup (Ajax): by XootiX – 1.5
Advanced Custom Fields: by Delicious Brains – 5.11.4
Advanced Product Search For WooCommerce: by aThemeArt – 1.0.9
FAQ Block For Gutenberg: by Dilip Bheda – 2.3
Hide admin menu: by Bhavin Thummar & Maulik Patel (BM Studio) – 1.1.0
Jetpack: by Automattic – 10.4
WooCommerce Payments: by Automattic – 3.5.0
WooCommerce Shipping & Tax: by WooCommerce – 1.25.20
WooCommerce Wholesale Prices: by Rymera Web Co – 1.16
WooCommerce: by Automattic – 6.0.0
WP Fastest Cache: by Emre Vona – 0.9.7

### Inactive Plugins (0) ###

### Settings ###

API Enabled: –
Force SSL: –
Currency: AUD ($)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: –

### WC Pages ###

Shop base: #27 - /shop/
Cart: #28 - /cart/
Checkout: #29 - /checkout/
My account: #30 - /my-account/
Terms and conditions: ? Page not set

### Theme ###

Name: five bmx
Version: 1.0.0
Author URL: https://underscores.me/
Child Theme: ? – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme
WooCommerce Support: ?

### Templates ###

Overrides: five-bmx/woocommerce/archive-product.php
five-bmx/woocommerce/auth/footer.php
five-bmx/woocommerce/auth/form-grant-access.php
five-bmx/woocommerce/auth/form-login.php
five-bmx/woocommerce/auth/header.php
five-bmx/woocommerce/cart/cart-empty.php
five-bmx/woocommerce/cart/cart-item-data.php
five-bmx/woocommerce/cart/cart-shipping.php
five-bmx/woocommerce/cart/cart-totals.php
five-bmx/woocommerce/cart/cart.php
five-bmx/woocommerce/cart/cross-sells.php
five-bmx/woocommerce/cart/mini-cart.php
five-bmx/woocommerce/cart/proceed-to-checkout-button.php
five-bmx/woocommerce/cart/shipping-calculator.php
five-bmx/woocommerce/checkout/cart-errors.php
five-bmx/woocommerce/checkout/form-billing.php
five-bmx/woocommerce/checkout/form-checkout.php
five-bmx/woocommerce/checkout/form-coupon.php
five-bmx/woocommerce/checkout/form-login.php
five-bmx/woocommerce/checkout/form-pay.php
five-bmx/woocommerce/checkout/form-shipping.php
five-bmx/woocommerce/checkout/order-receipt.php
five-bmx/woocommerce/checkout/payment-method.php
five-bmx/woocommerce/checkout/payment.php
five-bmx/woocommerce/checkout/review-order.php
five-bmx/woocommerce/checkout/terms.php
five-bmx/woocommerce/checkout/thankyou.php
five-bmx/woocommerce/content-product-cat.php
five-bmx/woocommerce/content-product.php
five-bmx/woocommerce/content-single-product.php
five-bmx/woocommerce/content-widget-price-filter.php
five-bmx/woocommerce/content-widget-product.php
five-bmx/woocommerce/content-widget-reviews.php
five-bmx/woocommerce/emails/admin-cancelled-order.php
five-bmx/woocommerce/emails/admin-failed-order.php
five-bmx/woocommerce/emails/admin-new-order.php
five-bmx/woocommerce/emails/customer-completed-order.php
five-bmx/woocommerce/emails/customer-invoice.php
five-bmx/woocommerce/emails/customer-new-account.php
five-bmx/woocommerce/emails/customer-note.php
five-bmx/woocommerce/emails/customer-on-hold-order.php
five-bmx/woocommerce/emails/customer-processing-order.php
five-bmx/woocommerce/emails/customer-refunded-order.php
five-bmx/woocommerce/emails/customer-reset-password.php
five-bmx/woocommerce/emails/email-addresses.php
five-bmx/woocommerce/emails/email-customer-details.php
five-bmx/woocommerce/emails/email-downloads.php
five-bmx/woocommerce/emails/email-footer.php
five-bmx/woocommerce/emails/email-header.php
five-bmx/woocommerce/emails/email-order-details.php
five-bmx/woocommerce/emails/email-order-items.php
five-bmx/woocommerce/emails/email-styles.php
five-bmx/woocommerce/emails/plain/admin-cancelled-order.php
five-bmx/woocommerce/emails/plain/admin-failed-order.php
five-bmx/woocommerce/emails/plain/admin-new-order.php
five-bmx/woocommerce/emails/plain/customer-completed-order.php
five-bmx/woocommerce/emails/plain/customer-invoice.php
five-bmx/woocommerce/emails/plain/customer-new-account.php
five-bmx/woocommerce/emails/plain/customer-note.php
five-bmx/woocommerce/emails/plain/customer-on-hold-order.php
five-bmx/woocommerce/emails/plain/customer-processing-order.php
five-bmx/woocommerce/emails/plain/customer-refunded-order.php
five-bmx/woocommerce/emails/plain/customer-reset-password.php
five-bmx/woocommerce/emails/plain/email-addresses.php
five-bmx/woocommerce/emails/plain/email-customer-details.php
five-bmx/woocommerce/emails/plain/email-downloads.php
five-bmx/woocommerce/emails/plain/email-order-details.php
five-bmx/woocommerce/emails/plain/email-order-items.php
five-bmx/woocommerce/global/breadcrumb.php
five-bmx/woocommerce/global/form-login.php
five-bmx/woocommerce/global/quantity-input.php
five-bmx/woocommerce/global/sidebar.php
five-bmx/woocommerce/global/wrapper-end.php
five-bmx/woocommerce/global/wrapper-start.php
five-bmx/woocommerce/loop/add-to-cart.php
five-bmx/woocommerce/loop/loop-end.php
five-bmx/woocommerce/loop/loop-start.php
five-bmx/woocommerce/loop/no-products-found.php
five-bmx/woocommerce/loop/orderby.php
five-bmx/woocommerce/loop/pagination.php
five-bmx/woocommerce/loop/price.php
five-bmx/woocommerce/loop/rating.php
five-bmx/woocommerce/loop/result-count.php
five-bmx/woocommerce/loop/sale-flash.php
five-bmx/woocommerce/myaccount/dashboard.php
five-bmx/woocommerce/myaccount/downloads.php
five-bmx/woocommerce/myaccount/form-add-payment-method.php
five-bmx/woocommerce/myaccount/form-edit-account.php
five-bmx/woocommerce/myaccount/form-edit-address.php
five-bmx/woocommerce/myaccount/form-login.php
five-bmx/woocommerce/myaccount/form-lost-password.php
five-bmx/woocommerce/myaccount/form-reset-password.php
five-bmx/woocommerce/myaccount/lost-password-confirmation.php
five-bmx/woocommerce/myaccount/my-account.php
five-bmx/woocommerce/myaccount/my-address.php
five-bmx/woocommerce/myaccount/my-downloads.php
five-bmx/woocommerce/myaccount/my-orders.php
five-bmx/woocommerce/myaccount/navigation.php
five-bmx/woocommerce/myaccount/orders.php
five-bmx/woocommerce/myaccount/payment-methods.php
five-bmx/woocommerce/myaccount/view-order.php
five-bmx/woocommerce/notices/error.php
five-bmx/woocommerce/notices/notice.php
five-bmx/woocommerce/notices/success.php
five-bmx/woocommerce/order/form-tracking.php
five-bmx/woocommerce/order/order-again.php
five-bmx/woocommerce/order/order-details-customer.php
five-bmx/woocommerce/order/order-details-item.php
five-bmx/woocommerce/order/order-details.php
five-bmx/woocommerce/order/order-downloads.php
five-bmx/woocommerce/order/tracking.php
five-bmx/woocommerce/product-searchform.php
five-bmx/woocommerce/single-product/add-to-cart/external.php
five-bmx/woocommerce/single-product/add-to-cart/grouped.php
five-bmx/woocommerce/single-product/add-to-cart/simple.php
five-bmx/woocommerce/single-product/add-to-cart/variable.php
five-bmx/woocommerce/single-product/add-to-cart/variation-add-to-cart-button.php
five-bmx/woocommerce/single-product/add-to-cart/variation.php
five-bmx/woocommerce/single-product/meta.php
five-bmx/woocommerce/single-product/photoswipe.php
five-bmx/woocommerce/single-product/price.php
five-bmx/woocommerce/single-product/product-attributes.php
five-bmx/woocommerce/single-product/product-image.php
five-bmx/woocommerce/single-product/product-thumbnails.php
five-bmx/woocommerce/single-product/rating.php
five-bmx/woocommerce/single-product/related.php
five-bmx/woocommerce/single-product/review-meta.php
five-bmx/woocommerce/single-product/review-rating.php
five-bmx/woocommerce/single-product/review.php
five-bmx/woocommerce/single-product/sale-flash.php
five-bmx/woocommerce/single-product/share.php
five-bmx/woocommerce/single-product/short-description.php
five-bmx/woocommerce/single-product/stock.php
five-bmx/woocommerce/single-product/tabs/additional-information.php
five-bmx/woocommerce/single-product/tabs/description.php
five-bmx/woocommerce/single-product/tabs/tabs.php
five-bmx/woocommerce/single-product/title.php
five-bmx/woocommerce/single-product/up-sells.php
five-bmx/woocommerce/single-product-reviews.php
five-bmx/woocommerce/single-product.php
five-bmx/woocommerce/taxonomy-product-cat.php
five-bmx/woocommerce/taxonomy-product-tag.php

### WooCommerce Payments ###

Version: 3.5.0
Connected to WPCOM: Yes
Blog ID: 199685162
Account ID: acct_1Ju9Oo2HcenJGP4u

### Action Scheduler ###

Complete: 129
Oldest: 2021-12-08 06:14:44 +0000
Newest: 2022-01-07 01:48:56 +0000

Pending: 1
Oldest: 2022-01-07 03:48:57 +0000
Newest: 2022-01-07 03:48:57 +0000

### Status report information ###

Generated at: 2022-01-07 02:59:51 +00:00

• This reply was modified 3 years, 2 months ago by hellorabin123awale.

Hi @hellorabin123awale ??

Thanks for sharing that with us. The System Status Report looks good.

Since this needs a more closer look into your account, please contact us at WooCommerce.com > My Account > Support. You may need to create an account before you can access that page.
?
Please include a link to this forum thread, so that we can keep track of what’s already been done.
?
We will be able to help you further there.

Thanks!

is it plugin issue or theme issue?

• This reply was modified 3 years, 2 months ago by hellorabin123awale.

Hi again @hellorabin123awale ??

It’s hard to say for sure without doing conflict testing. You can do conflict testing in the meantime by following these steps: https://docs.woocommerce.com/document/how-to-test-for-conflicts/

The issue could also occur if your account is not fully setup, in which case we’ll need to take a closer look via a ticket.

hello its been more then 4 days but i havent heard anything from ticket i issued what might be caused behind this?

• This reply was modified 3 years, 2 months ago by hellorabin123awale.

i am hosting my site in reseller package of go-daddy can this effect the process..

Hi @hellorabin123awale ??

Thanks for the message. I have confirmed that our response has now been sent. We did initially respond on Friday (7/1/22) but due to a glitch the response did not go through.

We can continue the discussion in that ticket ??

Hi there,

We’ve not heard back from you in a while, so I’m marking this thread as resolved.

Hopefully, you were able to find a solution to your problem! If you have further questions, please feel free to open a new topic.

Thank you ??