Credit Card input fields not loading

  • Resolved kapppa

    (@kapppa)


    2 years, 1 month ago

    Hi there,

    Could it be that your plugin checks for the current page > == checkout and otherwise won′t load the necessary fields / js / etc?

    When loading a checkout on the url /checkout, all works well… but when I use another url / path such as /page-abc it doesn′t load.

    I am using a plugin called Launchflows to enable checkouts on other pages > even product pages for one page checkouts.

    FYI: even with the plugin installed the /checkout works, but other pages seems to have issues.

    Previous I used another Stripe plugin and had no issues what so-ever in this regards.

    Look forwards to hearing from you. Thanks

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author WebToffee

    (@webtoffee)

    Hi @kapppa,

    Greetings from WebToffee! Thank you for contacting us on this forum.

    The problem you are facing might be theme specific or due to compatibility issues with third-party plugins. Can you please check the same after switching the theme and deactivating all other plugins except the WooCommerce, Stripe and Launchflows plugins?

    Thread Starter kapppa

    (@kapppa)

    Hi there @webtoffee ,

    Thanks for your reply.

    So, I deactivated all plugins but WooCommerce, Webtoffee Stripe Plugin and Launchflows plugin.

    I tested multiple themes: 2017, 2019, 2021

    The issue remains. On the /checkout page all works well.
    When using Launchflows to have the checkout on the Product Single Page, it does NOT work. So only on the Product Single Page there′s this issue. So, I guess it has to do with the fact that it is the Product Single Page ;).

    Funny thing though, your PayPal Plugin DOES work well, even when the checkout is loaded on the Product Single Page using LaunchFlows.

    Would love to hear your thoughts. Thanks a lot!

    Plugin Author WebToffee

    (@webtoffee)

    Hi @kapppa,

    Thanks for sharing the information in detail. We would like to test the issue and replicate it on our test site. Could you please share the zip file of the LaunchFlows plugin with us? Also, share your WooCommerce System status report (WooCommerce -> Status -> Get system status report). You may send the attachments and the report through this link.

    Plugin Support WebToffee Support

    (@webtoffeesupport)

    Hi @kapppa,

    Since this thread has been inactive for some time, we’re going to classify it as Resolved. If you have any further questions or require assistance, please start a new thread.

Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘Credit Card input fields not loading’ is closed to new replies.