Credit Card Gateway hidden

  • Resolved samsteely

    (@samsteely)


    12 months ago

    Hey, all out of a sudden the Credit Card gateway radio button is invisible until I someone selects a country. I disabled geolocation now to ensure people have to select a country, cause otherwise the credit card option woudln′t show up. I didn′t change anything. I also did all updates now to ensure it′s all compatible, but this didn′t change anything.

    Any help would be greatly appreciated.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Krystian

    (@inpsydekrystian)

    Hello @samsteely

    It seems that the issue isn’t caused by changing geolocation settings, but rather by the AJAX reload mechanism on the checkout page. The ACDC gateway reappears after AJAX reloads, but this behavior isn’t intentionally caused by our plugin. For instance, you can trigger the same behavior when a billing country is already selected and reload the page. ACDC will be hidden again.

    To diagnose and resolve this issue, we recommend performing a conflict test. Please temporarily disable all plugins except for WooCommerce and PayPal Payments. This will help determine if the issue persists in a minimal setup. If the problem is resolved under these conditions, it suggests that there is indeed a conflict with another plugin. You can then reactivate your other plugins one by one to identify the conflicting plugin.

    Let us know the outcome of this test so we can further assist you.

    Kind Regards,

    Krystian

    Plugin Support Krystian

    (@inpsydekrystian)

    Hello @samsteely

    Since we have not received any further communication from you, we are assuming that your issue has been resolved.

    Therefore, we mark this thread as resolved. If you still have any questions or if a new problem arises, don’t hesitate to open a new thread or reply to this one. We are here to help at any time.

    Kind regards,
    Krystian

Viewing 2 replies - 1 through 2 (of 2 total)
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