credit card fields can’t be filled on mobile

To give you more details :

I tested on storefront, and it’s working there.

Here’s the error I find on the woocommerce status/log :

2021-10-25T05:02:09+00:00 CRITICAL require_once(): Failed opening required ‘/home/mylovej/www/wp-content/plugins/woocommerce-gateway-stripe/includes/admin/class-wc-stripe-admin-notices.php’ (include_path=’.:/usr/local/php7.4/lib/php’) dans /home/mylovej/www/wp-content/plugins/woocommerce-gateway-stripe/woocommerce-gateway-stripe.php à la ligne 210

I’ve also identified a plugin conflict : it’s UNCODE Wp Bakery page builder
I’ve contacted my theme support but they can’t find the issue.

Any clue on this ??

I’ve seen a lot of people getting this issue, but can’t find any solution on other threads ?!

Thanks in advance for your help

Leslie

Hello @liliweya,

I see that you’re having an issue with Stripe where you can’t enter credit card fields on mobile.

I tested on storefront, and it’s working there.
I’ve also identified a plugin conflict : it’s UNCODE Wp Bakery page builder
I’ve contacted my theme support but they can’t find the issue.

This appears to be a conflict with the WP Bakery Page Builder plugin. Because of this, I recommend that you contact their support team to see what could be causing the issue:

* https://support.wpbakery.com/

Kind regards.