Hi there @gennieofthelamp ??
I have setup woocommerce payments but the issue is that credit card field is not showing up. if i check the test mode all the fields are showing perfectly but as soon as uncheck the test mode all the fields disapear :/
also Google Pay and Apple Pay fields are not showing up although i have enabled the option to show on the checkout page. please advise me what should i do?
This kind of problem is usually caused by a conflict with your theme or with another plugin.
?
The best way to determine this is to:
- Temporarily switch your theme to Storefront
- Disable all plugins except for WooCommerce, the ones marked as “must-use” also
- Repeat the action that is causing the problem
If you’re not seeing the same problem after completing the conflict test, then you know the problem was with the plugins and/or theme you deactivated. To figure out which plugin is causing the problem, reactivate your other plugins one by one, testing after each, until you find the one causing conflict. You can find a more detailed explanation on how to do a conflict test here.
If after all that the issue still persists, could you please share a copy of your site’s System Status? You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”.? Once you’ve done that, paste it here in your response.
Let us know how it goes!
