credit card field errors after form validation fails

  • Resolved DistrictOperator

    (@districtoperator)


    3 years, 8 months ago

    All of this is being done in Test Mode:

    I created a form and it worked fine. But when there was an error with user input on other fields which caused the form validation to fail, the credit card field got messed up in appearance. I was still able to enter a test card into it, and when I submitted I got an error:

    source_id - Field must not be blank

    Hope this screenshot still works for you.

    UPDATE: when I do not allow the form to load with ajax, this does not happen. Would really be nice to be able to load the form with ajax. There is a similar issue with the Square Add-on made by Gravity Forms.

Viewing 3 replies - 1 through 3 (of 3 total)

  • Hi @districtoperator,

    Thanks for using the plugin,

    We have forwarded the details to the technical team, and we will get back to you once the issue is resolved.

    Thanks

    Thread Starter DistrictOperator

    (@districtoperator)

    A bit more info on this page where a Square employee says:

    source_id needs to be filled. This is typically a nonce from the Square Payment Form that is generated after a customer enters their card information.

    It looks like the “source_id – Field…” message is a response from Square to an empty nonce field.

    Hi @districtoperator,

    We are closing this ticket due to the lack of activity and if you have any queries then open a new ticket we would love to assist you.

    Thanks

Viewing 3 replies - 1 through 3 (of 3 total)
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