• Resolved kirstylmarks

    (@kirstylmarks)


    Hi

    Since updating the plugin, it appears that the credit card boxes mysteriously move from where they are on the stripe payment gateway! This is causing massive issues for our customers. Please can this be looked at an investigated please. Thanks Kirsty

    The page I need help with: [log in to see the link]

Viewing 2 replies - 16 through 17 (of 17 total)
  • Plugin Support Zubair Zahid (woo-hc)

    (@doublezed2)

    Hello kirstylmarks,

    Thank you for your reply.

    We haven’t received widespread reports of this issue, so it may be specific to site.

    Since you’ve mentioned the problem persists even with the Storefront theme, to help troubleshoot further, could you please share the latest error log and the System Status Report?

    This will give us more insight into what’s happening.

    Best regards.

    Plugin Support Feten L. a11n

    (@fetenlakhal)

    Hi there! We haven’t heard back from you in a while, so I’m going to mark this as resolved – we’ll be here if and/or when you are ready to continue.

Viewing 2 replies - 16 through 17 (of 17 total)
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