Credit Card Address Length Problem

  • OC WordPress Web Designer

    (@oc-wordpress-web-designer)


    8 years, 4 months ago

    How can I increase the credit card address max length? I have people getting the error:

    Transaction Failed. 10304 The string 2822_Citrus_Ave
    Bakersfield_CA_93307 in the field CreditCardAddress is too long. The maximum length is 30.

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  • Plugin Support con

    (@conschneider)

    Engineer

    Hi there,

    That depends on your theme and payment gateway and the plugin you use for providing the payment. Which one are you using?

    In any case I would ask the support of the plugin author of your payment gateway plugin or the payment gateway support directly.

    It might be that this is caused by conflict. I wrote a help article on how to check for conflict and similar common issue scenarios here: https://conschneider.de/how-to-check-and-resolve-conflict-in-wordpress-and-woocommerce/ – it includes a checklist which you might find helpful.

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