Creatives not showing in preview

  • Resolved alteraweb

    (@alteraweb)


    8 months, 1 week ago

    Definitely frustrated here. On at least the Edge browser and perhaps Safari too, when the affiliate clicks the View link under a Creative image, the Preview box is blank. If I click download image, it says the file type is not supported. These are basic jpg files.

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Author iova.mihai

    (@iovamihai)

    Hey @alteraweb,

    Thank you for reaching out! From what I see, you’ve contacted us via our website as well. I have just responded to your ticket via email.

    Please check both your email’s spam and inbox folders for my reply.

    Thank you and best wishes,

    Mihai

Viewing 1 replies (of 1 total)
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