Creating new folder gives ‘Validation Failed’ message

  • Resolved duncmorley

    (@duncmorley)


    2 years, 10 months ago

    Hi there, I have recently installed this plugin on a client’s website. Upon trying to create my first folder I receive an error message ‘Validation Failed’. Could you please advise what might be causing this?

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Bruce

    (@ninjateamwp)

    Hi @duncmorley,

    Thanks for using FileBird!
    May I know if the website is hosted via Godaddy, please?

    Kind regards,
    -Bruce-

    Thread Starter duncmorley

    (@duncmorley)

    Hi @ninjateamwp, no, it’s hosted with WP Engine. I have other sites using this hosted on WP Engine where the plugin works with no issues.

    Plugin Support Bruce

    (@ninjateamwp)

    Hi @duncmorley ,

    In this case, since this is not a general issue, please reach out to the developers team for support:

    ninjateam.org/support

    Kind regards,
    -Bruce-

Viewing 3 replies - 1 through 3 (of 3 total)
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