• Resolved wremmert

    (@wremmert)


    On a site that tests if a user is authorized to get to the site, we have a re-direct to another site, when a user fails to pass the authorization test. We have the Email Subscribe configured for Single-Op In. What’s very strange is that the rejected people are getting subscriber records created, and those records are marked as confirmed. since the user failed to gain access to the site, they couldn’t have pressed the subscribe button, they never got to the site.

    How are these “Confirmed” subscriber records being created.

    Thanks,

    Bill

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Icegram

    (@icegram)

    @wremmert,

    Could you please try explaining the same in a simpler words as we are unable to understand what exactly is happening on your site.

    Thread Starter wremmert

    (@wremmert)

    The Email Subscribe plugin is creating subscriber records, that are marked with a status of confirmed. These subscriber records are being created for uses who did not correctly authenticate on the site. The user(s) who do not authenticate get re-directed to another site, that explains to them that they failed to gain access because they did not authenticate. However, these users, who did not gain access to the site, are then getting an email saying that they just subscribed to the site. When the ADMIN looks at the subscriber user records, we can see “Confirmed” subscriber records.

    It’s as if the Email Subscribe plugin is creating a temporary subscriber record that it later deletes if a user does not really subscribe. However, since these users never really got to the site, the tmp record is not being deleted.

    Thoughts?

    Plugin Author Icegram

    (@icegram)

    @wremmert,

    If a subscriber is subscribing via Double Opt In, it’s status will be ‘Confirmed’.
    Whereas, if subscribing via Single Opt In, it’s status will be ‘Single Opt In’.

    But you are saying that you have set Single Opt In and subscribers status is ‘Confirmed’ which is not possible.

    I hope you do know difference between Double & Single Opt In.
    In Double Opt In, after subscriber signs up, an email is sent to them to confirm their subscription. And they have to click it to confirm their subscription and get emails from you.

    In Single Opt In, after subscriber signs up, they are confirmed directly and will start receiving emails directly.

    So I would suggest you review your settings once.

    Thread Starter wremmert

    (@wremmert)

    I know the difference between Double & Single Opt In. These people never really even get to the site. The authentication plugin we’re using redirects them away from the site. However, we’re finding that for the brief second that they’re there, just before they get re-directed, a subscriber record is getting created and set to CONFIRMED. It is freaking possible, maybe not intended in the software but it is possible because it is happening.

    You right after I say something is not possible in my code, someone will prove that given just the right circumstances, anything is possible.

    Plugin Author Icegram

    (@icegram)

    @wremmert,

    Strange!

Viewing 5 replies - 1 through 5 (of 5 total)
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