Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Author Daniel

    (@danielregeci)

    Hi, both EU and US server are operational and the free API keys work in both regions. Please try it again, maybe it was just a temporary connectivity issue. If you keep having problems connecting to the server, please provide more information about the server response.

    Thread Starter sophietjes

    (@sophietjes)

    @danielregeci I get a 401 error from the server. Only when I select in the WP admin US server the API keys work. Had the issue on different days and for different domains (sites).

    Thread Starter sophietjes

    (@sophietjes)

    Sorry I get a 403 error. Tonight I tried it on yet another wp site and got for both the EU server and the US server the 403 error. I double checked the keys.

    Plugin Author Daniel

    (@danielregeci)

    Make sure that the keys are generated for the domain name you’re verifying from – API keys work only one domain name, for which they were registered. If you’re testing on localhost for development, you have to use a different key. The error message from the server response should indicate in detail, why you’re getting the error.

    Thread Starter sophietjes

    (@sophietjes)

    https://paste.pics/f75aea2b1674bc78b5a9e8bd3b017885

    https://paste.pics/ff01efa069ead0011031a44922a772ad

    Server responded with 403. Verification failed. Try again later.

    Same if I select US server.
    The keys are generated for the domain I’m trying to verify. Keys are made for this domain specifically. Not testing on localhost, always live environment.

    • This reply was modified 1 month, 2 weeks ago by sophietjes.
    • This reply was modified 1 month, 2 weeks ago by sophietjes.
    Plugin Author Daniel

    (@danielregeci)

    Hello again, it’s strange, free API keys should work across regions. Please contact us via email (https://altcha.org/contact/) and send the keys (including the secret and the domain name, ideally the download JSON file with all information) so that I can test it directly and figure out what’s wrong. Thanks.

    Plugin Author Daniel

    (@danielregeci)

    closing

    Thread Starter sophietjes

    (@sophietjes)

    I sent the information to the contactform.

Viewing 8 replies - 1 through 8 (of 8 total)
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