Created fields are not displayed in the ads

  • Resolved PERRIER

    (@wp83990)


    1 year, 6 months ago

    Hello,
    The product looks very good and full of nice features.

    We have a curious problem. We have gone through all the documentation
    and we got to know the product well.

    When we create custom fields in
    the Directory Builder / Add Listing Form then the fields do not appear
    when the member wants to create an ad.

    The PRICING PLAN is ok and working.

    We are on DIVI, maybe that’s the reason.

    Have you ever encountered this problem?
    It’s curious because everything else works correctly and we master WordPress very well.

    Thank you in advance for your help and advice.

    Sophie

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Mahfuzul Alam

    (@mahfuz87)

    Hi @wp83990

    Thank you for reaching out.

    1. Please edit the pricing plan and allow all the required fields from here > https://prnt.sc/78y2bYyrjWOD
    2. Please assign a plan to the listings, you can edit the listings from the admin panel and assign a plan from here > https://prnt.sc/zL-jmlkkvYXc

    If it does not work for you, please contact our support channel > https://prnt.sc/H3W9daG_r_km

    Kind Regards

    Thread Starter PERRIER

    (@wp83990)

    Thank you for your reply.
    We reinstalled the product completely and we no longer have the problem. I strongly advise all new users to install all of the examples provided.
    Even those that are not checked by default.
    Thank you and have a good day everyone.

Viewing 2 replies - 1 through 2 (of 2 total)
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