create shortcode in functions.php

  • Resolved callender

    (@jimcallender)


    3 years, 7 months ago

    Hi there,

    In my html the output is –

    <span class="pum-trigger popmake-9634 " data-do-default="">popup</span>

    from the following –

    echo do_shortcode('[popup_trigger id="9634"]asd[/popup_trigger]');

    But it’s not working – what am i missing here?

    thank you,

Viewing 5 replies - 1 through 5 (of 5 total)
  • Thread Starter callender

    (@jimcallender)

    it looks like the plugin files for popup feature are not being loaded.. when using the shortcode.. normal embed in wp admin works fine.

    i can share login to wp admin if required.

    thank you,

    J

    • This reply was modified 3 years, 7 months ago by callender.
    Thread Starter callender

    (@jimcallender)

    the link to view it is here –

    https://staging.vip-hauserwirth.com/product/test-product-9

    If you inspect the element for the share icon in the right hand side (next to favorite icon).

    pls also check the files in source code.

    again this is using wordpress functions file – echoing the shortcode.

    Bel

    (@belimperial)

    Hi @jimcallender

    Thank you for reaching out!

    I checked the test page and saw the HTML span with popup class. The span is currently set to display none. Here’s the HTML:
    <span class="pum-trigger popmake-9817 " data-do-default="">share</span>

    I have also checked the console, and there is no popup initializing. Please update the popup settings – popmake-9817 and ensure it has a trigger Click Open. If the issue persists, kindly add an Extra CSS Selectors in the Trigger: Click Open -> .popmake-9817

    For example https://share.getcloudapp.com/6quYDw7m

    I hope that helps. If your issue is resolved please take a moment to rate and review the plugin.
    If you still need help please message us directly at https://wppopupmaker.com/support/ as this would fall under our premium support.

    Thread Starter callender

    (@jimcallender)

    thanks for the reply – i am using the shortcode –

    echo do_shortcode(‘[popup_trigger id=”9817″]share[/popup_trigger]’);

    Does that look correct?

    I have also embedded the shortcode into a wysiwyg and it’s still not working – please advise.

    thank you,

    Bel

    (@belimperial)

    Hi @jimcallender

    Thank you for your reply.

    For us to investigate further, this would fall under our premium support. If you have premium support access, please could you open a support ticket at our support portal, here: https://wppopupmaker.com/support/

    Thank you and we look forward to your response.

Viewing 5 replies - 1 through 5 (of 5 total)
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