Hi @boonofdoom
Based on the details you’ve provided, it seems like there might be a conflict with your current theme or a possible issue with your browser. Here are a few steps you can take to troubleshoot this issue:
- Theme Conflict: To rule out any theme-related issues, please switch to a default theme such as Storefront and check if the issue persists. If it doesn’t, then the problem might be with your current theme and you might need to reach out to the theme developer for further assistance.
- Browser Issue: Try clearing your browser cache or using a different browser to see if the issue persists. Sometimes, browser extensions can also interfere with the functionality of certain features, so disabling those might help as well. You can follow our detailed guide on clearing browser cache here: https://wordpress.com/support/browser-issues/#clearing-your-browser-cache
- JavaScript Console for Errors: If the above steps don’t resolve the issue, there might be JavaScript conflicts. You can check this by looking for errors in your browser’s JavaScript console. Here’s a guide on how to do this: Using Your Browser to Diagnose JavaScript Errors
Please try these steps and let us know how it goes.
If the issue still persists, please share your WooCommerce System Status Report with us. You’ll find it at the top of the page under WooCommerce > Status > Get system report > Copy for support (after you scroll down a bit).
You could copy and paste your reply or share it via https://pastebin.com/ and send the link here. This will help us investigate further and provide you with a more accurate solution.
Thanks!
