Create lost password page Woocommerce

  • Resolved Daily Sweetness

    (@vgilyard)


    3 years, 4 months ago

    Hi!
    When you go to the checkout page and click lost password, the shortcode doesn’t work. So I wondered if there’s a way to create a lost password page since the shortcode isn’t working.

    Thanks

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)

  • Hello,

    Can you go to WooCommerce > settings > Advanced > Page Setup and check if the endpoint for lost password is set to lost-password.

    the shortcode doesn’t work

    What shortcode are you referring to?

    Thread Starter Daily Sweetness

    (@vgilyard)

    Hi Maykato!
    Thanks for the response. the shortcode lost-password doesn’t work. Is there another one or something?

    Hi,

    I’m not sure if we are on the same page – how did you apply the code to your site? The reason I’m asking is that there is no shortcode lost-password out of the box.

    The available shortcodes with core WooCommerce can be found here: https://docs.woocommerce.com/document/woocommerce-shortcodes/

    If the endpoint for lost password is set correctly but the page doesn’t load, then you’ll want to do a full conflict test to determine if the issue is coming from a plugin/theme conflict.

    Here’s how to do a conflict test: https://docs.woocommerce.com/document/how-to-test-for-conflicts/

    Hi @vgilyard

    We’ve not heard back from you in a while, so I’m marking this thread as resolved. Hopefully, you were able to find a solution to your problem! If you have further questions, please feel free to open a new topic.

Viewing 4 replies - 1 through 4 (of 4 total)
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