Create “add to cart” events and others in GA4

  • Resolved straydogcommunications

    (@straydogcommunications)


    2 years, 3 months ago

    Hi,

    Does the pro version create events in GA4 like “Woocommerce google analytics”? I like your plugin for google ads conversion/revenue tracking, but I lose visitor events in GA4 (add to cart, remove product, begin checkout). This type of engagement is only reported as “engagement” in GA4. At one point I used woocommerce google analytics and your plugin simultaneously and it worked perfect for cart events in analytics in addition to Google ads reporting. As of 11/9/2022 when I updated the plugins I no longer have this functionality. I realize this isn’t ideal, but…it has worked for a long time so left it alone.

    Thanks,
    Chris

Viewing 3 replies - 1 through 3 (of 3 total)

  • Hi @straydogcommunications,

    You might be using the free version of Pixel Manager for WooCommerce. This doesn’t send the enhanced E-Commerce Events such as Add To Cart, Begin Checkout, etc. Please see – https://sweetcode.com/docs/wpm/features/#google-analytics.

    The Free Version only sends the purchase event. That’s why it’s being reported as “engagement” in GA4.

    Could you confirm that you’re using the FREE version of our plugin? If so, please consider upgrading to the PRO version to track the enhanced e-commerce events.

    Let me know if you have any questions.

    Regards,
    Kenneth

    Thread Starter straydogcommunications

    (@straydogcommunications)

    Thanks, Kenneth. That’s correct. I’m using the free version. I will check out Pro. Thanks for getting back to me!

    Alright, @straydogcommunications!

    We’re glad we were able to help.

    Feel free to open another thread should you have other concerns.

    Thanks!

Viewing 3 replies - 1 through 3 (of 3 total)
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