Create a whitelist wildcard entry for blocked form search

  • Resolved PeteGeek

    (@petegeek)


    1 year, 9 months ago

    Hi CT team

    Can someone assist with creating a whitelist entry for form search?

    Example, GeoDirectories is the listing plugin, but we’ve created a Gravity Forms search form. If someone uses the search too often in a short period of time (e.g. 10 in 3 minutes) they are blocked with a 403 *** Forbidden *** error.

    Example URL for search URL to whitelist is https://www.DOMAIN.com.au/gd-archive/ with a wildcard for anything following that

    • This topic was modified 1 year, 9 months ago by PeteGeek.
Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support dimitrycleantalk

    (@dimitrycleantalk)

    Hello, @petegeek

    Please do the following:
    WordPress Admin Page —> Settings —> Anti-Spam by CleanTalk —> Advanced settings —> set the option “Set cookies” to “Off” —> Save Changes.

    Then clear all cache on your site.

    Did it help?

    Thread Starter PeteGeek

    (@petegeek)

    Hi @dimitrycleantalk

    I’ve switched cookies off and I’ll let you know in the next day or two if that’s worked.

    I was also thinking it may have been something with URL exclusions, and including the search parameter extensions (eg. DOMAIN.com.au/gd-archive/?geodir_search=) with a wildcard at the end but unsure what the wildcard would be.

    Thank you!

    Plugin Support dimitrycleantalk

    (@dimitrycleantalk)

    You’re welcome!

    Feel free to contact us.

    Plugin Support sergecleantalk

    (@sergecleantalk)

    Hello,

    We haven’t received your reply in a few days, so I’m going to mark this topic as “resolved”.
    If you have any further questions, you can start a new topic anytime.

Viewing 4 replies - 1 through 4 (of 4 total)
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