• Resolved fschilling3

    (@fschilling3)


    We recently switched from using the official Stripe plug-in to using your Stripe plug-in. With the exception of a few issues, everything is working as well, or better, than the other plug-in. So, good job on that front.

    One of the issues we are encountering is that the other plug-in would create a Stripe customer whenever a purchase was made in our store. This is the behavior that we desire. However, your plug-in does not seem to do that. With your plug-in, whenever a purchase is made it creates a Stripe “guest” account, rather than an actual customer account.

    In the Advanced Settings of your plug-in, I have tried setting the “Customer Creation” option to “When account is created” as well as “When a customer ID is required”. Both settings result in the creation of Stripe “guest” accounts. How do I configure your plug-in to create Stripe customer accounts, rather than “guest” accounts? It should be noted that we do not require logins on our site, in order to make a purchase.

    The other issue we encountered is really more of a feature request than an actual issue. With the other plug-in, whenever we put it in “test mode” it would display a message on the checkout page stating that Test Mode was active. It would also display one of the Stripe test credit card numbers, which could then be copied/pasted into the credit card field. This made it incredibly easy for our testers since they could immediately tell that it was in Test mode and didn’t have to go find the Stripe page that contains all their test card numbers. I’m hoping you will consider adding this type of improvement to your plug-in in the future.

Viewing 16 replies (of 16 total)
  • I found the issue, when we had customer accounts turned on, we used the Order updated hook which worked, when we turned them off we had to switch to Order created.

    Every once and awhile it’s firing empty webhooks, but i believe we have a matching webhook for every order! Thanks so much, awesome plugin.

Viewing 16 replies (of 16 total)
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