Crashes the website

  • Resolved andreitejada21

    (@andreitejada21)


    2 years, 10 months ago

    Hello,

    I recently installed the popupmaker to two of our websites and we noticed that our sites is crashing. Our sites are using AWS instance with bitnami installed. We’ve been trying to solve the wordpress crash problem and talked to the AWS tech over the weekend. He said that it most likely on of the plugins being used. My suspicion is window that comes up that crashes the website. It happened with our only two websites where popup maker was installed.

    Can you let me know what is the root cause?

    Thank you very much!

    The page I need help with: [log in to see the link]

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  • Hello @andreitejada21,

    We do apologize for the inconvenience this has caused.

    Since we cannot reproduce this using our test site, could you please make sure that you are using the latest version of Popup Maker plugin and your WordPress platform?

    Let us know how this goes.

    Thank you & have a great day!

Viewing 1 replies (of 1 total)
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