• Resolved calikrypto

    (@calikrypto)


    When I open the webpage (https://www.lakeviewroomevents.com) in Firefox, the plugin crashes my computer. It works fine in all other browsers but when I open in Firefox, the screen goes digital, everything bogs down and stops working, and I have to re-start my computer to stop it and fix it. When I remove the plugin, everything is fine. Any thoughts? I love the plugin and no other plugin does what this one does with such ease.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author darteweb

    (@darteweb)

    Hello Calikrypto,

    Thanks for your appreciation and really sorry that you are facing issue in Firefox.
    We just tried to load the same in our firefox and it work fine. Didn’t crashed browser or system.
    https://prntscr.com/j1kaqf

    But Yes we deeply tried to check why it cause issue for you, we found that the image you are using is of 15MB of size. Which may cause the issue.
    So as to test it out. we downloaded your image and tried to load it on demo server.
    So I request can you please open below link in Firefox.
    https://dhavalhost.com/demo/2018/04/02/dimage-360/

    And please share your feedback that does it all crashes out or it work, and in case it work I suggest you to please optimize your image and upload it again, these will help you out.

    Share your feedback, with us. Also you can drop us email at [email protected] for any query.

    Thread Starter calikrypto

    (@calikrypto)

    I’ll try that out. Thanks!

Viewing 2 replies - 1 through 2 (of 2 total)
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