crashes Elementor Pro

  • Resolved paterick

    (@paterick)


    2 years, 3 months ago

    Hello,

    when I use javascript optimization and css optimization, elementor functions are disabled and the page is completely broken. I am looking for a way to hide Elementor from the CSS and javascript. WP rocket offers help for this which works well, but I would like to stay with Wp-Optimize.

    The page I need help with: [log in to see the link]

Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Contributor Venkat Raj

    (@webulous)

    @paterick Does this happens in latest version of Elementor? 3.9.0?

    Do you turned on this option? Serve cached pages to logged in users

    Do you see any error messages in debug.log or php error log file?

    Could you please export WP Optimize settings and share it here.

    Since this is not happening for everyone, the more information you share will be helpful for us to reproduce and fix the issue

    I also have issues since the update to Elementor 3.9.0. The AJAX infinite loading function and filter option of my WooCommerce shop is broken.

    This is what the console says:

    View post on imgur.com

    Plugin Contributor Venkat Raj

    (@webulous)

    @jackennilsen I have installed WP Optimzie 3.2.9, Elementor 3.9.0 and lastest WooCommerce and imported sample products. The product filter option is working fine for me.

    I need more details on how to reproduce the issue, so that it can be fixed.

    From the screenshot of the console error, it seems dynamic imports are causing issue. Could you please click on it and see which script is actually causing it and try to exclude it from processing? Thanks

    I should have been more precise I guess. Sorry!

    The filters are working except for the price range filter. The range slider does not appear when JS files get combined.

    Currently it looks like this:

    Settings: https://i.imgur.com/Q9pLQyI.png
    Slider is there: https://i.imgur.com/TKkL4na.png

    When activated:
    Settings: https://i.imgur.com/rClfJKo.png
    Slider is gone: https://i.imgur.com/MANU6yK.png

    Also when actived, infinite scroll in product archives is not working. You have to click the load more products button.

    How can I find out what script is cauing the error? I’m not very familiar with that kind of stuff. ??

    Thread Starter paterick

    (@paterick)

    Hello @webulous,

    is it possible to send you screenshots with the issue?

    Plugin Contributor Venkat Raj

    (@webulous)

    @jackennilsen Open browser console to see which script is causing the issue and exclude it.

    @paterick Go to Dashboard => WP Optimize => Minify => Advanced tab and click Show Information

    You’ll find list of scripts/stylesheets in each minified assets. You can exclude Elementor specific things from minifying.

    If you want you can submit a ticket here
    https://getwpo.com/ask-pre-sales-question/

    When I do check the console then I only see the minified WPO file which is causing trouble. How do I know which part of the file does belong to which script? There are no comments left in the minified file.

    Plugin Contributor Venkat Raj

    (@webulous)

    @jackennilsen Go to Dashboard => WP Optimize => Minify => Advanced tab and click Show Information for the WPO minify asset that is causing issue.

    You can also enable debug mode which adds comments at the start of every scripts when merging

    Okay, I have to admit I’m overloaded with this. ??

Viewing 9 replies - 1 through 9 (of 9 total)
  • The topic ‘crashes Elementor Pro’ is closed to new replies.