Crashed wordpress site

  • obbekjaervinduer1885

    (@obbekjaervinduer1885)


    1 year, 3 months ago

    Hello
    I tried to update our old (2016) website’s PHP, and followed the instruction with backup, and then updated plugIns.
    But when plugins where updated the site crashed, and I can’t figure out to get into admin again, so I can fix the problems.
    I get this message when trying to go to our site:
    Composer detected issues in your platform: Your Composer dependencies require a PHP version “>= 7.2.5”.

    I am not sure how to get in to fix this.
    Any ideas will be a help.

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)

  • I tried to update our old (2016) website’s PHP

    To what version?

    The error message shows you’re still running a version lower than 7.2.5. You should move to — at the very least — 7.4, but preferably 8.x as even 7.4 has already reached its end of life.

    Thread Starter obbekjaervinduer1885

    (@obbekjaervinduer1885)

    Thank you for your answer.
    I understood that I need a higher version, that’s what I tried to do, when it crashed. But now I can’t even get into my admin to update the PHP.
    Is there another way to update when it is all running through wordpress?

    But now I can’t even get into my admin to update the PHP.

    PHP is a server software. It’s not part of WordPress. So you don’t update PHP from inside the WordPress admin dashboard. You can only update PHP from your hosting control panel (or server directly, if you run your own server).

    Please contact your hosting provider if you’re unsure what to do.

    Thread Starter obbekjaervinduer1885

    (@obbekjaervinduer1885)

    Thank you I will try that.
    It just seemed like there is no PHP through my hosting provider, but I will try and contact them.

    It just seemed like there is no PHP through my hosting provider

    Your WordPress site sits on a server. The server has several software that makes it possible to run the WordPress website… including MySQL database, Nginx/Apache web server, and the PHP engine.

    The server is owned and maintained by your hosting provider, and they merely rent you a little space on it to host your website. So even if you don’t see anything in your hosting account, they’re the only can change any software on the server, and the ones who can help you with this.

    Thread Starter obbekjaervinduer1885

    (@obbekjaervinduer1885)

    Okay, thank you for your explanation

Viewing 6 replies - 1 through 6 (of 6 total)
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