Crashed site to update Yoast – PHP version

Hi @diancala,

Thanks for your review.

We know how concerning it’s when your website goes down after a plugin update. We’d like to investigate why this occurred as Yoast SEO v16.8 is expected to work just fine with that PHP version. To do so, we’d appreciate it if you could create a new topic in the plugin forum. Our support team will look into the issue and assist you further.

It’d be of great help if you could include in the forum topic the following information:

• Version of WordPress and Yoast SEO you’re running
• Details of any Yoast-related errors that appear in the server’s log
• What plugin version you updated from
• When exactly the problem occurred, i.e. just after updating the plugin, when visiting a given page in the backend, etc.
• Whether the problem still occurs when all non-Yoast plugins are deactivated and your theme is on Twenty Twenty. If you’re unfamiliar with checking for conflicts, we’d like to point you to a step-by-step guide that will walk you through the process: How to check for plugin conflicts

Thanks!

Again on another of my sites hosted on Siteground. It was down for several hours because of Yoast Seo, I had to return the PHP version to get the site back online. From php 7.4.22 to 7.3.29.

I have been with you for several years, but this is inadmissible. I have to consider migrating to another plugin.

Hi @diancala,

We are sorry to hear the same problem happened on another of your sites. We can imagine how disturbing this must be.

Can you please create a new topic in the plugin forum so that our support team can further look into it? It’d be really helpful if you could include in the topic the information requested above (i.e. WordPress version, server’s error log, etc.).

Thanks!

You should give the information here without asking me to open a new thread in the forum.

But it does not matter anymore, I have stopped using Yoast, I have migrated to Rank Math and I have returned to using the same version of PHP without any problem on my sites.