Crashed site since upgrading to latest version
-
I’ve had this wordpress site (https://www.citywomen.co.uk) for many, many years but not used it much in the last 3 years. I also have sub-sites /woa-award /fl-award and /project-diamond. This week I updated to the latest version. All was going well, until it didn’t! All the sites crashed. I’ve managed to restore fl-award and project-diamond but cannot restore woa-award and the main citywomen.co.uk site. (Each sub-site has wordpress installed).
I have access to the site files via FTP. I’ve tried debug on the config file. I’ve tried disabling all plugins, I’ve deleted the plugin Toolbar Extras which was throwing an error on the woa-award site. This plugin isn’t used on the other sites.
I’m “reasonably” confident. I have some backups on Dropbox and Updraft. But there’s always some nervousness. I’m not a web development expert.
I have considered installing the latest version via FTP but am a bit hesitant about doing this and causing even more issues.
But I know that things can normally be repaired
The “technical difficulty” special link that was emailed to me earlier in the week worked, but the one sent today does not enable me to access the site and it’s telling me that the /woa-award site is the only one with a problem. I’ve tried renaming the /woa-award site to disable it in the hope that would enable the main site to work but that didn’t solve the problem.
My error message is HTTP ERROR 500 . The site is hosted by Fasthosts via a third party.
Ideas welcome. Thanks.
The page I need help with: [log in to see the link]
- The topic ‘Crashed site since upgrading to latest version’ is closed to new replies.