Crash when updating/deactivating

  • Resolved wpcorkie

    (@wpcorkie)


    4 years, 11 months ago

    Hi,

    I’m currently running v3.1.1 and trying to update to v3.3.4 but it crashes each time, I just get a blank, white screen. The same happens when I try and deactivate the existing version (I can’t get as far as delete).

    Wordpress is up-to-date as are all other plugins and the server is running on php7.1.

    Never had any issues with All In One SEO Pack before and use it on a number of sites so any help would be gratefully received.

Viewing 1 replies (of 1 total)
  • Plugin Author arnaudbroes

    (@arnaudbroes)

    I’d first disable all other plugins, switch to the default theme and try again. If that doesn’t work, something might have corrupted the plugin’s code. Then I’d delete it via FTP and try to install it from the www.remarpro.com Plugin Directory again.

Viewing 1 replies (of 1 total)
  • The topic ‘Crash when updating/deactivating’ is closed to new replies.