Crash server

  • Resolved Charlie Laubin

    (@charlie45100)


    3 years, 7 months ago

    Hello,

    By wanting to save my site manually, this crashed my site and my server, how do you avoid this kind of problem when you have a site with 5GB of images and you want to save the entire site?

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Contributor bcrodua

    (@bcrodua)

    Hi,

    It is possible that your account is too low on disk space or you have reached 100% of your server resources. Please check with your host. Their PHP error log should have the exact information on why the server crashed.

    Thanks,
    Bryle

    Thread Starter Charlie Laubin

    (@charlie45100)

    Hello, I am coming back to you because I still have not managed to solve the problem …

    You should know that the plugin was still working this July, I changed the page builder by going to Elementor and no longer Divi. What maybe caused the problem I don’t know.

    I’m also on Cloudflare and switched to WP Rocket instead of another cache plugin.

    ps, it looks a lot like what is described here:
    https://updraftplus.com/forums/topic/probleme-de-sauvegarde/page/2/

    @bcrodua thank you for the answer, however I do not think that it comes from there since I have not changed server since July it has been more than 2 years that I use the plugin is the 1st time that I have this concern. In addition, it should be noted that the site is quite large 5.5 GB (many images which makes this weight)

    Plugin Contributor bcrodua

    (@bcrodua)

    Hi,

    Please check this FAQ on how to reduce server resource usage – https://updraftplus.com/faqs/how-much-resources-does-updraftplus-need/

    This should avoid your server from crashing.

    Thanks,
    Bryle

Viewing 3 replies - 1 through 3 (of 3 total)
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