CPT Product Info Not Saving

  • Resolved jlemon46

    (@jlemon46)


    6 months ago

    I am using the plugin locally to use woo commerce with a CPT called “art” . When I go to save the woo commerce product info on the post type, it looks like it works, but it doesn’t save the information. I can put “price” or whatever in, but when I click “update” or publish, the information is gone once the page refreshes.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support The Support

    (@mismimi)

    Thank you for reaching out regarding the issue you’re experiencing with saving WooCommerce product information in your custom post type (CPT) “art”.

    This problem might be due to a conflict with another plugin. To troubleshoot this, please try the following steps:

    1. Deactivate Other Plugins: Temporarily deactivate all other plugins except WooCommerce and your custom plugin. Then, try to save the product information again. If it works, reactivate the plugins one by one to identify the conflicting plugin.
    2. Theme Conflict: Sometimes, themes can also cause conflicts. Switch to a default WordPress theme like ( Astra, Hello Elementor ) and check if the issue persists.

    Additionally, please note that some features ( Check screenshot: https://prnt.sc/yPtmrQEorym- ), might only be available in the commercial version of the plugin. If you are using the free version, you might encounter limitations that could be resolved by upgrading.

    If the issue continues after following these steps, we may need some more specific information to assist you further:

    • The versions of WordPress, WooCommerce, and the custom plugin you are using.
    • Any error messages you see in the browser console or server logs.
    • Steps you followed before encountering the issue.

    Feel free to provide this information, and we’ll do our best to help you resolve this problem.

    Thread Starter jlemon46

    (@jlemon46)

    Hello, I am running:

    • WordPress 6.5.3
    • WooCommerce 8.9.1
    • Custom Post Type WooCommerce Integration 1.3.9
    • Custom Post Type Woocommerce Integration Pro 1.2.2 (License Key Active)

    Page is https://btmw1.sg-host.com/art/mademoiselle/

    I’m using a child theme, but I’ve also tried the base theme (default twenty twenty-four theme), I’ve uninstalled plugins, I’ve messed with CPTs and ACF fields to try and diagnose the problem.

    I have the pro plan. But, not even the cost numbers are updating. They just zero out after I hit “update”

    I’m not seeing any error logs.

Viewing 2 replies - 1 through 2 (of 2 total)
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