CP form not showing up on webpages

  • Resolved trip2171

    (@trip2171)


    4 years ago

    The last few weeks, around 3/1/2021, the CP Form has stopped showing up on the webpage. I have tried to change “classic” to “Direct” with no change. I have not made any changes to the site or webpages so I am not sure why this is happening.

    Any help appreciated.

    The page I need help with: [log in to see the link]

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  • Plugin Author codepeople

    (@codepeople)

    Hi,

    Please open the browser console log (CTRL+SHIFT+i in most browsers) to see the error details. According to the errors listed there, the server is rejecting the requests to the styles and script files with the message “Failed to load resource: the server responded with a status of 409 (Conflict)”.

    Seems that the server is rejecting the URLs with the word “contact” in the path. You may need to contact your hosting support about this restriction.

    Other solution is to rename the plugin folder to avoid that restriction (example: renaming “cp-contact-form-with-paypal” to “cp-form-with-paypal”).

    Thank you for using the plugin!

Viewing 1 replies (of 1 total)
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