Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Support Luckyna San

    (@luckynasan)

    Hello there, @adaatude. Many thanks for your report. Please note that we will be releasing a resolution shortly for the issue you are encountering. We will follow up with you when there is an update. Thank you.

    Plugin Support Luckyna San

    (@luckynasan)

    @adaatude We believe to have fixed the issue. Could you try installing this current development version of the plugin to see if this fixes the poster image issue?

    We plan on releasing a new release shortly with this fix if it works as intended.

    Thread Starter adaatude

    (@adaatude)

    Hi Luckyna,

    Can you let me know the steps for installing this? I may need Chloe Digital to do this because everytime I try to install anything on my end, it breaks something else on the site so want to make sure I do this right.

    Plugin Support Luckyna San

    (@luckynasan)

    @adaatude My apologies for not including the steps earlier.

    1. Click on this plugin link to download as a ZIP file
    2. Upload it to your WordPress site and activate it there by following these steps:
    – Go to Plugins > Add New > Upload plugin > Choose file > Install Now > Replace Current with Uploaded (here is an example screenshot)

    Please let me know if you need any additional support with this.

    Thread Starter adaatude

    (@adaatude)

    It looks like the cover images of the last 2 stories are updated to what I was attempting to change them to. For my recent Story adds, it also works now with the Cover Images updating so I think this did the trick!

    Plugin Support Luckyna San

    (@luckynasan)

    @adaatude Many thanks for confirming!

    Yes, please push this through as soon as possible, and update us.

    Plugin Support Luckyna San

    (@luckynasan)

    We’ve recently released an updated version of the Web Stories plugin (v1.23.2) which includes the fix mentioned above. Please update to the new version and confirm if the issue has been resolved on your end as well. Thank you!

Viewing 8 replies - 1 through 8 (of 8 total)
  • The topic ‘Cover Image Not Updating’ is closed to new replies.