Cover art not uploading

  • Hi,

    I have the player installed and working. It’s playing music tracks and the style looks great.

    The only problem I’m having is that when I attempt to upload the cover art, nothing shows. The uploader on WordPress seems to be working fine, but nothing is added to the player. I can’t get any of the tracks to show the cover art.

    Any suggestions?

    Thanks

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Support Fotis

    (@markwaregr)

    Hi there,
    have you disabled native WordPress image sizes using any other plugin?

    Thread Starter whamster

    (@whamster)

    Hi,

    Thanks for the reply. I disabled all of my plugins except for AudioIgniter and that did not change anything. The cover art will still not upload.

    Dairrell

    Thread Starter whamster

    (@whamster)

    I just tried the plugin on a different install with a different theme and I have the same problem.

    Plugin Support Fotis

    (@markwaregr)

    Hi there,
    Even disabling your plugins that does not mean your thumbnail images will be regenerated. You will need to use the regenerate plugin to achieve this, or
    try this, open /plugins/audioigniter/assets/js/audioigniter.js and change

    setTrackFieldCover($this.parents(el.trackFieldClassName), {
						id: media.id,
						url: media.sizes.thumbnail.url,
						alt: media.alt
					});

    to

    setTrackFieldCover($this.parents(el.trackFieldClassName), {
						id: media.id,
						url: media.sizes.full.url,
						alt: media.alt
					});

    Let me know if this worked for you.

    Thread Starter whamster

    (@whamster)

    Hi,

    I appreciate you trying to help me, but neither of those suggestions worked for me. I added the plugin and regenerated the thumbnails. That didn’t work. I tried changing the js code and that didn’t work either.

    Plugin Support Fotis

    (@markwaregr)

    Hi there,
    Please contact me directly at support[at]cssigniter.com
    so we can identify and resolve the issue.

    Thread Starter whamster

    (@whamster)

    Hi,

    Thank you. I sent you an email to the address above.

    I appreciate the good service.

Viewing 7 replies - 1 through 7 (of 7 total)
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