COURSE FILTERS is not working

Dear @ghina1

I checked your website and I see that your theme author overrides Tutor LMS templates. So please contact the theme author, they can help you.

Thank you

@largbasket thank you, can you please clarify more please, what do you mean by overrides Tutor LMS templates??

what should I tell them exactly??

Dear @ghina1

Welcome. Override means your theme author redesign Tutor LMS templates for their theme as their wish.

@largbasket but I think it is a caching issue, once I delete the cache it works fine…

if you test it now, the filter will work because I have just deleted the cache

Dear @ghina1

Yes, this issue also happened to the cache system.

@largbasket so it is a cashing issue or what ???

did you check it now??

shall I contact the theme author or not??

Dear @ghina1

I just checked your website and I see that it’s not working on my side. So please contact the theme author.

Thank you

@largbasket really? it is worked on my side and tested it on 2 devices.

anyway, can you please advise what should I tell the theme author exactly?

thank you.

Dear @ghina1

You just explain the same thing. Also must tell them you are using a cache plugin.