Coupons Prefixes and Webhooks Questions

  • Resolved pablog

    (@pablogutierrez)


    2 years, 4 months ago

    Hi!

    Cartflows has been AMAZING and every week we recover a LOT of carts. However, we have the following questions:

    Coupons Prefixes:
    1. Is it possible to add a prefix to the coupons generated by the plugin? (for example: ABC###). That way, we can quickly identify the coupons generated by the plugin vs the plugins created by us or any other plugin.

    Webhooks:
    This feature looks VERY useful. We read the documentation of webhooks for Cartflows, however we still have the following questions:

    1. When are the webhooks triggered? When the order is abandoned or recovered?
    2. Does the webhook include abandoned guest carts?
    3. If we use the webhooks feature, will the emails still be sent to the customers using Cartflows?
    4. What does the “Auto-create the special coupon for the abandoned cart to send over the emails” mean?
    5. What data is sent using webhooks? (date, email, phone, name…)

    Thanks again for your time and help!

    • This topic was modified 2 years, 4 months ago by pablog.
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