Coupon usage show 0/infinity

Hey there, @slay2012! Thanks for contacting us. I’m happy to help you.

Can you please share screenshots for the coupon settings so we can take a look and try to replicate the issue on our end? You can blur/remove the coupon code it self from it.
Please make sure to share screenshots for all tabs under Coupon Data.
I recommend using https://snipboard.io. You can share the direct link to the image as a response to this topic.

To confirm you are using the default Woo coupon, correct?
Do you have any plugins or custom code that affects coupons?

Is everything on your website updated (all plugins, the theme, WordPress, etc)?

Is the 10% coupon still working?

Looking forward to your reply.

Have a wonderful day!

Ok here is the coupon list , followed by the working coupon, followed by the not working one.

https://snipboard.io/BZO13X.jpg
https://snipboard.io/ZIrikc.jpg

https://snipboard.io/EaIm17.jpg

https://snipboard.io/0Wq8V1.jpg

https://snipboard.io/TpMLXN.jpg

https://snipboard.io/i7BoUk.jpg

https://snipboard.io/5m2qKH.jpg

Hi @slay2012

Thanks for sharing more details! Based on the screenshot you’ve shared, everything seems correct, and there shouldn’t be any issues. The 0/∞ indicates that this coupon hasn’t been used yet and can be used an unlimited number of times.

For your older coupon, the 1/∞means the coupon used once.

I hope this clears up any confusion. If you have any other questions, feel free to ask!

The thing is that i tried to apply it in an order and i got an “invalid email address” message. For some reason it seems to work now. Thank you.

Hi @slay2012

That’s great to hear! I will mark this thread as resolved. Should you have further inquiries, kindly create a new topic here.

Meanwhile, if it isn’t too much to ask for – would you mind leaving us a review here?

It only takes a couple of minutes but helps us tremendously. It would mean so much to us and would go a really long way.

Thanks!