Coupon Section Not Opening at Checkout

  • Resolved 2a1791

    (@2a1791)


    9 months, 1 week ago

    After the most recent updates the coupon field at checkout will not open when the link is clicked. We rolled back after the 8.6.0 update and the dropdown began to work again (8.5.2). Today, we decided to try the 8.6.1 update and it gave us the same results. I narrowed it down to the Siteground Optimizer plugin. We never had this issue in the past.

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  • Plugin Support Beauty of Code (woo-hc)

    (@beautyofcode)

    Hey there ??

    Thanks for reaching out!

    It looks like Siteground Optimizer plugin is causing some conflicts with the coupon field on the Checkout page, correct?

    Since support related to third-party plugins is outside?our scope of support, I’d suggest reaching out to the Siteground Optimizer plugin developers for further help with this. They may have a fix or suggested solution.

    Here is a direct link to their dedicated support forum:

    Hope this points you in the right direction ??

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