• Resolved nomaddaniele

    (@nomaddaniele)


    Hi there,

    I use coupons as invitation codes for my website and I have multiple subscriptions add on active. I noticed that you can add different plans to a coupon code but when I tried to use it, it either told me that it wasn’t valid for the plan I was trying to join or it only added me to one plan instead of two.

    Is there a way to add a new user to more than one plan at the moment they sign up if they use a coupon code that’s linked to the plans? Because if I need to do it manually it will take me forever

    Thanks

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author reputeinfosystems

    (@reputeinfosystems)

    Hello,

    Apply Coupon code facility is available in ARMember Pro plugin. So if you are using ARMember pro plugin then kindly open a support ticket at https://support.arpluginshop.com and ARMember support staff will assist you further.

    Thanks

    Thread Starter nomaddaniele

    (@nomaddaniele)

    Hello,

    I have the Pro version of the plugin but the support has expired, that’s why I wrote the question on here

    Plugin Author reputeinfosystems

    (@reputeinfosystems)

    Hello,

    I think you may have set the trial period in the coupon code and not for the membership plan for which you are applying the coupon and vice versa. In only that case, it is possible that the coupon did not apply properly. Otherwise, it should work fine.

    So kindly check accordingly and if still the issue persists then kindly open support for the ARMember pro version and then our support staff can guide you further.

    Thanks,

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘Coupon not working correctly’ is closed to new replies.