Coupon messages inconsistent since 9.4.0

  • Artan

    (@artankrasniqi1988)


    1 week, 5 days ago

    Hi,

    we encounter problems with our classic cart and classic checkout, regarding the message outputs for the coupon since 9.4.0.

    The messages now appear in p with id #coupon-error-notice and the output is directly after the input field. But the messages for applying a correct coupon or after removing the coupon, still are shown in the classic way in the div with class “.woocommerce-message” or “.woocommerce-error”.

    Furthermore, what′s also confusing is, that there′s a difference if you are logged in in WordPress or not. If not logged in, only the classic message output seem to be triggered. This is a huge mess and it would be great if you restore the classic message output behavior for the coupon for the classic cart and checkout system independent if you are logged in or not or let the people decide through a button or something.

    I double checked and we hadn′t this problems with version 9.3.3 and we urgently would need the behavior back, as this is a very inconsistent and user unfriendly behavior as different messages with different styles on different locations are thrown out to the customers.

    Thanks for your efforts and kind regards!

Viewing 1 replies (of 1 total)
  • Plugin Support Reynier C. (woo-hc)

    (@reynierc)

    Hi @artankrasniqi1988 ,

    Thanks for reaching out with your experience using the coupon messages with WooCommerce 9.4.0. I understand that consistency is key for user experience, and it sounds like the changes in message styling and positioning are causing some confusion, especially with the different displays for logged-in and logged-out users.

    To help us get a clearer picture of what’s happening, would you mind sending us a screenshot or screen recording of the issue? This will allow us to see exactly what you’re seeing. You can use snipboard.io to take a screenshot or loom.com to record your screen. Just follow the instructions on those pages, then paste the link here.

    Additionally, if you could provide us with a URL where we can see the problem in action as a customer, that would be very helpful for our investigation.

    Just to note, it’s also possible that a theme update could be affecting the way coupon messages are displayed in your WooCommerce store. Themes often have specific styles that can override or interact with WooCommerce’s default styling.

    Looking forward to your response.

Viewing 1 replies (of 1 total)
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