Coupon management has been moved!

  • Resolved tamas_andrei

    (@tamas1989)


    2 years, 5 months ago

    Hello,

    I have a situation, when I enter the orders section, I keep getting the message below

    “Coupon management has been moved!
    Coupons can now be managed from Marketing > Coupons. Click the button below to remove the WooCommerce > Coupons menu item.
    Remove old coupons menu”

    and if I click on Remove old coupons menu the page loads with the same message

    Does anyone have an idea how I can fix the problem?
    Thank you

Viewing 4 replies - 1 through 4 (of 4 total)

  • Hi @tamas1989

    Thanks for reaching out!

    I understand that you are unable to remove the banner even after clicking Remove old coupons.

    I’d like to understand your site properly, can you please share your System Status Report, that will help us further troubleshoot.

    You can find it via WooCommerce > Status. Select Get system report and then Copy for support. Once you’ve done that, you can paste it into your reply here.

    Meanwhile, you can change this directly in the database. You can use a plugin like WP phpMyAdmin to access it or your web host’s control panel.

    Locate the wc-admin-coupon-page-moved table and search for the name, remove-legacy-coupon-menu. Change the status to actioned and that should remove the banner for you.

    Let us know how it goes!

    Thread Starter tamas_andrei

    (@tamas1989)

    .

    • This reply was modified 2 years, 4 months ago by tamas_andrei.
    Thread Starter tamas_andrei

    (@tamas1989)

    Thank’s
    I solve the problem from phpMyAdmin

    Hi,

    Glad to hear that.

    If you have a few minutes, we’d love it if you could share your experience with the community by leaving a review.

    Best.

Viewing 4 replies - 1 through 4 (of 4 total)
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